How is it made? How does the image get into the crystal?
This is a revolutionary process utilizing a computer controlled laser system. The laser is focused on an exact point within the crystal creating a tiny dot. A series of those tiny dots create an image.

How long does it take to get a custom project completed and delivered?

Standard:	15-21 days from artwork approval
Expedited:	1 -14 days from artwork approval
High Volume:	30-42 days from artwork approval

What type of images can be used? What formats are acceptable?
Most any type of artwork can be used. We accept artwork via mail and email. If you're a registered distributor, you can easily upload artwork to us in our Distributor Portal. Acceptable formats include hard copy photos and digital image files in the following formats: .jpg, .bmp, .gif, .tiff, .3ds, .ai, .dwg, .dxf, .iges, .stl

Can you also do exterior engraving?
Yes. GW utilizes a variety of techniques to create beautiful exterior engraved products with or without color fills.

Can text be engraved on the surface of the crystal?
Yes. We can laser engrave or sandcarve images and/or text on the exterior of the crystal.

Can you handle bulk orders?
Yes. We specialize in producing large quantities.

How do I become a distributor?
Please call Customer Care and we can discuss the process or register as a distributor.

What kind of crystal is used?
Our standard crystal is Double-Beveled Premium Optical Grade Crystal. A variety of other crystal and glass grades are available upon request.

Can you make custom-shaped crystal?
Yes. We specialize in creating custom sized and shaped crystals.

Why can’t I find a telephone number to contact you?
GW distributes its products exclusively through qualified Advertising Specialty Distributors. Please call your preferred promotional products distributor and mention our industry ID ASI# 55609. If you don't have a distributor, look up "Advertising Specialties" in your local Yellow Pages or click here and one of our preferred distributors will contact you right away.